Communication between different staff within the Macclesfield office is non - existent or there is a massive ignorance issue where they choose not to return calls or reply to messages. Net result is alot of wasted time and unnecessary stress at a time when you are moving home and don't have the time or money to be messed about and sent from pillar to post. Do AVOID if you at all can. Wilmslow office may be better.... who knows.... dare you take the risk?
Very unprofessional letting agent. Did not send me full quarterly reviews with pictures advising of work that needed to be done. Didn't tell me the state of the flat. Had work done that was unsatisfactory e.g. fitting heaters and leaving the old heaters in the kitchen. Excessive leaks in the kitchen and bathroom that I wasn't informed of and no update that decorating was due. When challenged, Richard was patronising and unhelpful. When the tenant disappeared, I asked for a set of keys and he sent all the keys in one envelope with no number and road on the address. This meant I waited weeks for keys. Had to continually chase them to get the relevant legal paperwork so that we could enter the property and their recommend insurance wasn't worth the paper it was written on. On top of all that, they offered us a meagre sum for the cleaning bill that had arisen because of their lax attitude. I would not recommend them at all to any landlord in Macclesfield.
Great professional team. I've used them a few times now and would definitely use again! So quick and efficient. A joy to work with.
As landlords we have found Belvoir to be excellent. We are informed of any problems as they arise and any repair work is carried out quickly and efficiently.
We have been tenants with Belvoir for two years and they've always been very helpful. Any issues with the property have been dealt with promptly. We are about to enter a new agreement with them for a new property due to our pervious good experiences with them.
Belvoir Macclesfield & Wilmslow is a UK Real Estate Agency based in Macclesfield, North West England. Belvoir Macclesfield & Wilmslow is located at 120-122 Mill St, Macclesfield SK11 6NR, UK.
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